Remote Support Package

Remote Support Package

Remote Support Package

We understand the urgency when your production machine goes down and you need immediate support. Our all-in-one remote access station solution enables our support engineers to troubleshoot your machines quickly and efficiently.

Steps Required

  1. Site Visit for Assessment: Our team visits your site to assess your needs and determine the best setup for remote support.
  2. Configuring Remote Workstation: We configure the remote workstation to ensure seamless connectivity and functionality.
  3. Site Installation: We install and connect all devices to a managed network, ensuring everything is set up for optimal remote access.

Nationwide Support

We proudly serve customers across the entire New Zealand, providing both on-site and remote support to ensure your operations run smoothly.

Comprehensive Services

We offer a range of services, including:

  • VFD, HMI, and PLC Replacement: Expert replacement of Variable Frequency Drives, Human-Machine Interfaces, and Programmable Logic Controllers.
  • IO Module Replacement: Quick and efficient replacement of Input/Output modules.
  • Control System Upgrades: Comprehensive upgrades of entire control systems to improve performance and reliability.

Minimise Downtime

Our goal is to minimise your downtime and ensure your production machinery operates at peak efficiency. Contact us today for reliable and expert support.